Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect personal information you provide (name, email, phone, address), pet details, booking history, and usage data to operate the platform.

2. How We Use Your Information

Your information is used to facilitate bookings, match you with Guardians, process payments, send notifications, and improve our services.

3. Data Sharing

We share relevant information with matched Guardians only for the purpose of providing pet care. We do not sell your data to third parties.

4. Data Security

We implement industry-standard security measures to protect your personal information. All data is encrypted in transit and at rest.

5. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at privacy@pawguardian.sa for any data requests.

6. Cookies

We use essential cookies to operate the platform and analytics cookies to improve our services. You can manage cookie preferences in your browser.

7. Updates

We may update this policy periodically. We will notify you of significant changes via email.